A prospect comes to your website and expresses interest in your offer. Maybe they download a free report, a whitepaper, or fill out a form requesting more information.
You capture their email address (you are capturing their email address, right?) and now you have to follow up. If you just have a request or two trickle in here or there it’s no big deal to handle manually. But what if you have hundreds or, hopefully, thousands of requests coming in? How do you manage emailing your prospects?
Enter the auto responder.
An auto responder is basically an email that automatically gets sent to someone who requests information from you. It can be configured so the email, with the requested information attached, is sent as soon as a prospect submits their request. And that email will go out even if you’re sleeping or nowhere near a computer. This ensures the requested information is delivered while it’s still hot on the mind of your prospect.
Even better, you can build relationships with prospects by setting up a series of emails that starts when they submit a request to you. For example, an email with a free report is sent immediately after the prospect fills out the request form on your website. Then you schedule a follow up email to go out a few days later asking the prospect if they found the report helpful and informative. A week later an email with an additional tip or piece of useful information automatically goes out. Then another week or two later an email promoting a special offer shows up in the prospects inbox.
And all that happens without any work from you (after the initial setup, that is).
There’s no limit to how many auto responder emails you set up. I’ve been in some auto responder sequences for over a year now.
Many web hosting packages will include some sort of auto responder. However, my preference is to use a third party auto responder. My favorite is AWeber.
There are a few big advantages to using a service like AWeber:
1. Get your emails delivered. Reputable companies like AWeber have very strong relationships with ISPs (Internet Service Providers). These relationships help ensure that your emails get through spam filters and reach your intended recipients. This is a big issue when you are sending out emails to a list. If even a small percentage of your emails don’t get delivered due to spam filters it can adversely affect your bottom line. Undelievered emails have no chance of resulting in business no matter how good the offer is.
2. Easy integration with your website. AWeber lets you easily create forms you add to your website to capture information (name, email address, etc.) from prospects. You can customize the text and layout of the form using a drag and drop editor on the AWeber site. Then you just add the HTML code for the form to your website and that’s it. Once the prospect clicks the submit button, AWeber takes over. It adds the prospect’s name and email to your database and initiates the auto responder email sequence you’ve set up.
3. Test the effectiveness of your emails and forms. AWeber provides statistics on the performance of your email marketing campaigns. It also lets you split test the emails and web forms you create so you can determine which ones get the best response. Split testing is critical to the success of your marketing campaign and the importance of this feature shouldn’t be underestimated.
Those are the big three benefits to using AWeber as far as I’m concerned. It does have some other nice features for users though including the ability to:
- choose from over 50+ email templates
- send newsletters
- manage multiple email campaigns,
- integrate AWeber with a variety of online shopping carts.
When building a business, online or off, you need to develop and nurture relationships with your prospects and customers. Using an auto responder like AWeber to send emails while you sleep goes a long way toward helping you do that so you can make money while you sleep.
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